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Knowledge base
Getting Started
Qmarkets Integrations
15
MS Teams - FAQ
Startup DB - Overview & Configuration
Qmarkets Rest API
Qmarkets Integrations Guide
Innovation Management Q-360 (Qmarktes MS Teams embedded application)
See all 15 articles
Qmarkets Help Center
7
Welcome to the Qmarkets Support Portal
Ticket statuses: what do they mean?
Ticket submission: best practices
What's included in the IT Onboarding Process
System Skin
See all 7 articles
Customer Success Tips
Boost your success
6
How to Increase Efficiency - what features that can help...
How to Enhance Clarity and User-Friendlines
How to Reflect Success - what features that can help...
How to Increase Management Involvement in the Innovation Process
How to Improve the Quality of Ideas
See all 6 articles
FAQ
4
Profile Information (AKA Profile Fields) - why do we need them and how to use them
Campaign Categories: A Strategic Approach to Idea Submission
Campaign Strip in Homepage - Options and Recommendations
Ad-hoc/permanent idea box vs. time-based campaigns/challenges - Differences & More
System Management
Homepage Adjustments
15
What is the Community Page
Why do my images appear cropped on the Homepage?
Modifying the Welcome Screen
Tenant Welcome Section Customization
How to edit the "How it Works" page text
See all 15 articles
System Settings
12
Self Admin Training Course
System logs
Advanced Configurations
What version of the software do I have?
How to change system date and time
See all 12 articles
Translation
7
Tranlsation Course
Translating User-Submitted Content (Ideas, Titles, Descriptions, Comments, etc.)
Managing Translations for Self-Created Terms/Strings (labels, field names, roles, workflow, etc.)
After being modified, the idea is not automatically translated again
Email Translations
See all 7 articles
Emails
10
Use an SPF Record to Help With Email Delivery
What and when emails are sent + how to control them
User Tagging Emails/on-Screen Notifications
Mail Log Entries
Bulk Emails - why and how to use them
See all 10 articles
General Information
13
Catalyst Kit
I have a suggestion for improvement
Copied Text is displayed as HTML tags
How to handle overlapping picture and text
Image Size Dimensions Recommendations and Resolutions
See all 13 articles
Security
3
Manage permissions based on IP Addresses
Privacy and Compliance Documents
Site Access and Security
System's Features
8
Expert Management - How to Configure
Task Management Feature - How to Configure
Join Request - How to Configure
Automatic Tasks Feature - How to Configure
Adoption Feature - How to Configure
See all 8 articles
Workflow Settings
10
Workflow Settings Course
What to do when the workflow setting page is empty/blank/missing
Custom Features
What is the Clarification state?
Why can't I delete a field or state?
See all 10 articles
Users Management
Roles
6
What is the difference between System Admin, Subsystem Admin and Tenant Admin Roles
How to manually edit user roles
Roles & Responsibilities in the system
How to assign a campaign category manager
Role Management & User Assignment Videos
See all 6 articles
User’s Profile
8
How to configure a pop up reminder for filling a specific profile field
How to contact other users
How can a user change their password?
User Anonymization and Privacy
How to edit user badges
See all 8 articles
User’s Points
2
How to manually assign user points
Where points are displayed?
Users' Management
8
How to manually block/unblock users
Blocked Users - what it means/ 401 Error
Reasons for users to be blocked
How to manually add a user
How can I delete users
See all 8 articles
Users' provisioning
5
Using SCIM and SAML JIT for Users Provisioning – FAQs
Users provisioning via a CSV file - Guidelines
SCIM or JIT users' provisioning methods
Users' CSV file - Encryption (GPG)
OKTA - SCIM setup - customer side NOT FINAL
Submission Management
Submission Form
9
Submission Form Course
Why do I see the all the fields in edit mode
Behavior of the "locked" Description field
The Submission presence (selected/forced) setting in the submission form
The "This content has been modified by another user, changes cannot be saved" error message
See all 9 articles
Anonymous & Confidential submissions
3
Anonymous and confidential submissions - How to configure
What are anonymous submissions?
What are confidential submissions?
Campaign Management
Campaign Creation
9
Campaign Creation Video
Tips for Launching a Successful Campaign
Adjusting a Field's Label and Help Text within a Specific Challenge
How do I configure anonymity settings in campaign
Quick Challenge: Switch to Fast and Efficient Challenge Creation
See all 9 articles
Random Campaign
2
Configuraing the ad-hoc/random/permanent campaign
Customizing the Random Campaign Strip on Homepage
Campaign Management / Features
16
Campaign Management Training
Campaign Management Course
Campaign Management / Launching a Campaign
How to set up the Campaign Scheduler
Who can submit ideas in the different campaign's states ?
See all 16 articles
Review Committee / Evaluation Sessions
11
Review Committee Course
How come my RC team is bigger than what I assigned?
How to set a Review Commitee team by Role/Assign Specific Users
What are the Group Criteria in the Review Committee
How to set additional different review sessions?
See all 11 articles
Ideas Management
Idea editing
4
Why Process/Re-assign Pop Up Windows can be empty/missing?
How to enable co-authors to edit their ideas
Can an Idea be Deleted? Can a Deleted Idea be Restored?
"This content has been modified by another user" error
Connecting ideas
6
Interconnectivity / Related Ideas Course
Connecting between Ideas - How to use the Related Ideas feature
How to set up Interconnectivity
How to use Interconnectivity
Subsystem Interconnectivity
See all 6 articles
Users tagging
3
How to enable "Like on comments"
How do I tag a user?
Why can't I tag users in comments?
Ideas Moderation
12
Idea navigation page numbers
What does each sorting option mean?
How to check the History and or Revision of an idea
How to progress ideas along the workflow (or projects or companies...)
Idea Page
See all 12 articles
Notifications and User Tasks
6
Task Management (Video)
My Hub: navigating the task items
Personal "To Do" Tasks and their due dates
Mail Log - in general and per idea, when it can be empty
My Page - User's activity in the system
See all 6 articles
Product Features and Usage
Notifications and User Tasks
3
How to easily check outgoing notifications
Why my 'To Do' notifications won't disappear?
Subscribing to campaigns and ideas
AI
6
Generative AI Settings
Suggested AI Prompts, Recommended Prompt Structure
AI Powered Fields Settings
Generative AI Course
Connecting Your Own AI Service (Bring Your Own Key)
See all 6 articles
Reports
9
Reports & KPIs Course
Efficiency Reports - How to Track Processing Times
How to analyze user engagement / User Engagement reports
Subscribing to Reports
Sonar - how it works video
See all 9 articles
Gamification & Points
7
Gamification Point - how to configure, manage and monitor
Workflow points - Why & How to Configure
How to configure Points Based on Collaboration/Community features
Points to decision makers, task owners and stakeholder upon task completion
Points the Idea Author(s) due to the feedback they get from the community
See all 7 articles
