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Knowledge base
Documentation Center
Campaign Management
16
Privacy and Compliance Documents
What is Clustering?
How to enable "Like on comments"
How to configure a pop up reminder for filling a specific profile field
How to contact other users
See all 16 articles
Getting Started with Qmarkets Help Center
4
Ticket statuses: what do they mean?
Ticket submission: best practices
Welcome to the Qmarkets Support Portal
New customers - Qmarkets IT on Boarding
Frequently Asked Questions (FAQ)
General Information
21
Campaign landing page from homepage ("view all ideas")
users' roles in the system
Suggested AI Prompts
Advanced Configurations in the System
What is the difference between System Admin, Subsystem Admin and Tenant Admin
See all 21 articles
Submission Moderation
12
What are anonymous submissions?
How to configure anonymous and confidential submissions?
Why do I see the all the fields in edit
What are confidential submissions?
How do I tag a user?
See all 12 articles
Notifications and User Tasks
3
Subscribing to campaigns and ideas
Why my 'To Do' notifications won't disappear?
How to easily check outgoing notifications
Campaign Management
15
How to set up the Campaign Scheduler
How do I configure anonymity settings in campaign
How to delete a campaign
Why is the campaign audience larger than the number of invited users?
How come my RC team is bigger then what I assigned?
See all 15 articles
Emails
8
Email notifications and how to manage them
User Tagging Emails
Bulk Emails - why and how to use them
How to configure workflow email notifications
Adding a signature to all email notifications
See all 8 articles
System Management
26
How to set 3 different review committees?
Tenant Welcome Section Customization
How to change Subsystem and Tenant Videos
How to edit the "How it Works" page text
How to update your site's FAQ page
See all 26 articles
Reports
6
How do I generate a user report with engagement level?
Subscribing to Reports
Sonar Limitation
Funnel Statistics
Why numbers in the funnel do not match?
See all 6 articles
User Management
9
User Email Preferences
User Anonymization and Privacy
We have SSO integrated but some users are not able to log in
Why is a user blocked?
How to add a user manually
See all 9 articles
Customer Success Topics
5
Where & How Management can be involved in the Innovation Process
How to Reflect Success - what features that can help...
Enhancing User Clarity - what features that can help...
How to Increase Efficiency - what features that can help...
Profile Information (AKA Profile Fields) - why do we need them and how to use them
Videos
Courses / Tutorials
12
Introduction Course
Campaign Management Training
Self Admin Training
Review Committee Setup and Usage
Bulk Actions
See all 12 articles
General Information
4
Homepage Version 11 updates
Idea Page
My Hub: navigating the task items
Navigation
Submission Moderation
2
Kanban Workflow Management
Smart Recommendations
Notifications and User Tasks
4
Task Management
My Hub: navigating the task items
Sending Bulk Email
"To Do" Tasks and their due dates
Campaign Management
2
Campaign Creation
Campaign Management / Launching a Campaign
System Management
14
Billboard widget overview
Homepage Customization
Homepage Widget Uses and Configuration
Icon Presentation widget overview
Idea Transition Automation
See all 14 articles
Reports
2
Report Overview & Management
Sonar Report
Best Business Practices
4
How to participate in a Score Card evaluation session
How to participate in a token voting session
How to participate in a Tournament evaluation session
Launching a Successful Campaign
Integrations
2
MS Teams Integration
Slack Integration
Qmarkets Internal Information
Support - trainings recordings
0