This integration enables you to embed the entire Qmarkets app within Microsoft Teams , i.e. users will be able to access all screens and features directly from Teams.
This integration includes single sign-on (SSO) to ensure a smooth access.
This integration can boost adoption and engagement.
The setup process is very simple and requires minimum support from your IT.
The integration is available for additional license. Please contact your AM if you want to hear more about Qmarkets offering.
Setup
How can we enable the Innovation Management Q-360 application?
Once the integration purchased, your CSM will reach out to Qmarkets Professional Services to setup the application for you.
What needs to be done from the customer's side?
Is there any technical know-how?
We only need your Microsoft Azure tenant ID which should be known to your IT.
How can we make the app available to all users?
Once setup is done, your IT will be notified.
Your IT will be able to download the "Innovation Management Q-360" from the official MS Teams store and push it to all relevant users.
Should the Qmarkets system be opened within MS team by default?
This is up to the customer to decide:
Upon activating the MS Teams integration module within the Qmarkets product, system administrator will notice a new "MS Teams User" role added to the system roles. This role should be assigned to users who wish to work within MS Teams by default. Hence these users, when clicking any of the system links, will be automatically redirected to the Innovation Management Q-360 app within MS Teams instead of the normal web platform.
In case you would like to assign this role to multiple users, Qmarkets team can help with this.
Please reach out to your CSM to coordinate this task with Qmarkets' Professional Services.
How will users know about it?
Users will see it in their MS Teams side menu, but we encourage you to have a dedicated communication re the new capability.
Security
How is the login process managed?
Users log in via SSO with the same organizational email used both in MS Teams and Qmarkets product. The authentication is done via Azure SSO automatically.
User Experience
Are there any differences between the embedded application vs the web version in terms of user experience?
There are a few changes from the web version:
- No dedicated back button - MS Teams does not support a back button for navigation inside embedded applications. Please use the in-app navigation.
- Top menu and footer - the top menu and footer are hidden by default to comply with Microsoft application navigational rules. Instead, all the relevant links were moved to the top menu bar as icons -
- Profile icon - easy access to user's profile, my hub, my page, how-to and how it works.
- Self-admin - link to the system's administration. Available only to system administrators
- Languages - for multilingual systems, opens the supported languages sub menu.
- Notifications - in-app notifications
- To-do - user's pending tasks
- Search - open's the site's search
- The footer links for How-To and FAQ were moved under the profile icon sub menu.
Maintenance and Updates
How does the Innovation Management Q-360 application stay current with Qmarkets and Microsoft updates?
Application updates will be pushed automatically through the official Microsoft Store.
The regular process of updating Qmarkets product will continue, with designated periodic releases.