The Qmarkets platform issues a series of notifications. You may want to verify that the configured notifications are effectively being sent out of the system.
With the mails log feature, administrators will be able to trace any outgoing notification, both at the idea level as well as at the system level.
For a complete feature description, please refer to the system logs feature description.
This article is valid for version 10.7.210 and upward. The check the version in place on your system, read here.