Support Center

AI 10

• Suggested AI Prompts, Recommended Prompt Structure
• Generative AI Course
• Generative AI - Intro and General Settings
• Connecting Your Own AI Service (Bring Your Own Key)
• AI Powered Fields Settings

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Reports 15

• How to analyze user engagement / User Engagement reports
• Reports & KPIs Course
• Sonar - how it works video
• Gaps between the funnel report vs. transitions report
• The Funnel Report

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Gamification & Points 7

• Gamification Points - how to configure, manage and monitor
• Workflow points - Why & How to Configure
• How to configure Points Based on Collaboration/Community features
• Points to decision makers, task owners and stakeholder upon task completion
• Voting Points vs Passive Voting points

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IRIS 3

• IRIS Help Guide
• Setting Up IRIS Recommendations
• Setting Up IRIS Scores