Reports

How to analyze user engagement / User Engagement reports
There are 2 options to analyze user engagement: -Look at the "User Engagement level" of each user, as part of the other information that is g...
Mon, 30 Dec, 2024 at 5:53 PM
Subscribing to Reports
Users have the option to subscribe to reports. Once subscribed, you will receive emails containing a link to the excel file of the report information. This ...
Wed, 15 Sep, 2021 at 8:52 PM
Sonar Limitation
Each dimension within the Sonar filter can only support a limited number of values. If a field has more values than the limit, then the field will not appea...
Fri, 28 Jul, 2023 at 11:48 PM
Funnel Statistics
Within the funnel, external state statistics are shown on the side based on the state they were transitioned from. Each external state number corresponds to...
Fri, 28 Jul, 2023 at 11:53 PM
Why numbers in reports/ KPI do not match?
Funnel: The funnel feature presents statistics based on the state ideas were transitioned from. Sometimes you might notice numbers in the funnel don't...
Thu, 6 Feb, 2025 at 2:50 PM
What can be a reason for misalignment in user points?
In order to support gamification, users can get points for various activities in the system. The user points can be viewed in several places throughout ...
Tue, 2 Jul, 2024 at 4:42 PM
Sonar Report
This video highlights the usage of the Sonar Report tool. It provides a guide to the different sections of the Sonar tool and how to customize it.  The ...
Fri, 14 Jul, 2023 at 11:54 PM
Report Overview & Management
This video highlights the different reports we offer, how to customize them, and how to create new KPIs. Also, please find attached a detailed user manual. ...
Fri, 1 Nov, 2024 at 9:19 AM
Efficiency Reports - How to Track Processing Times
Understanding how long each idea spends in each workflow state is essential for evaluating efficiency and pinpointing potential bottlenecks.  This can be e...
Fri, 3 Jan, 2025 at 2:46 PM