Reports

How to analyze user engagement / User Engagement reports
There are 2 options to analyze user engagement: -Look at the "User Engagement level" of each user, as part of the other information that is g...
Mon, 21 Jul, 2025 at 10:30 PM
Subscribing to Reports
Users have the option to subscribe to reports. Once subscribed, you will receive emails containing a link to the excel file of the report information. This ...
Wed, 15 Sep, 2021 at 8:52 PM
Sonar Limitation & Display
The sonar display is based on 5 dimensions: Segmentation, Distance, Color, Shape and Size.    Each dimension within the Sonar filter can only support...
Wed, 30 Jul, 2025 at 10:13 AM
Funnel Statistics
Within the funnel, external state statistics are shown on the side based on the state they were transitioned from. Each external state number corresponds to...
Fri, 28 Jul, 2023 at 11:53 PM
Why numbers in reports/ KPI do not match?
Funnel: The funnel feature presents statistics based on the state ideas were transitioned from. Sometimes you might notice numbers in the funnel don't...
Mon, 21 Jul, 2025 at 10:31 PM
What can be a reason for misalignment in user points?
In order to support gamification, users can get points for various activities in the system. The user points can be viewed in several places throughout ...
Mon, 21 Jul, 2025 at 10:31 PM
Sonar - how it works video
The sonar is a great tool to analyses system activity, focus and ROI. the This video highlights the usage of the Sonar tool. It provides a guide to the di...
Wed, 30 Jul, 2025 at 11:06 AM
Report Overview & Management
This video highlights the different reports we offer, how to customize them, and how to create new KPIs. Also, please find attached a detailed user manual. ...
Mon, 21 Jul, 2025 at 10:32 PM
Efficiency Reports - How to Track Processing Times
Understanding how long each idea spends in each workflow state is essential for evaluating efficiency and pinpointing potential bottlenecks.  This can be e...
Mon, 21 Jul, 2025 at 10:32 PM