Support Center

Workflow 5

• Custom Workflow Features
• What to do when the setting page is empty/blank
• What is the Clarification state?
• Why can't I delete a field or state?
• How to configure community features points

Pages Display 9

• What is the Community Page
• Why do my images appear cropped on the Homepage?
• Modifying the Welcome Screen
• Tenant Welcome Section Customization
• How to edit the "How it Works" page text

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System Settings 4

• System logs
• Advanced Configurations in the System
• What version of the software do I have?
• How to change system date and time

Translation 4

• Understanding and Customizing Idea Translations
• Ideas/Campaigns/submission form/workflow Translations
• After being modified, the idea is not automatically translated again
• Email Translations

Emails 9

• Use an SPF Record to Help With Email Delivery
• What and when emails are sent + how to control them
• Email notifications and how to manage them
• User Tagging Emails
• Mail Log Entries

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General Information 10

• Catalyst Kit
• I have a suggestion for improvement
• Copied Text is displayed as HTML tags
• How to handle overlapping picture and text
• Image Size Dimensions Recommendations and Resolutions

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Security 3

• Manage permissions based on IP Addresses
• Privacy and Compliance Documents
• Site Access and Security