Support Center

Homepage Adjustments 15

• How to edit the "How it Works" page text
• Tenant Welcome Section Customization
• How to change Subsystem and Tenant Videos
• Modifying the Welcome Screen
• Homepage Customization Course

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System Settings 13

• Self Admin Training Course
• What version of the software do I have?
• Setting/Defining flexible field labels and help texts / Help texts to be used within a specific Challenge
• System logs
• Global Categories - Why use them + How to add them

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Translation 7

• Managing Translations for Self-Created Terms/Strings (labels, field names, roles, workflow, etc.)
• Email Translations
• Translating User-Submitted Content (Ideas, Titles, Descriptions, Comments, etc.)
• Multilingual Capabilities in Qmarkets
• Tranlsation Course

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Emails 10

• Workflow Email Notifications/ Reminders - How to Configure
• What and when emails are sent + how to control them
• Bulk Emails - why and how to use them
• User Tagging Emails/on-Screen Notifications
• User Email Preferences/ Tagging

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General Information 17

• Image Size Dimensions Recommendations and Resolutions
• Maximum upload size and supported file types
• Global Search - how does it work and where to configure
• How to handle overlapping picture and text
• I have a suggestion for improvement

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Security 3

• Privacy and Compliance Documents
• Manage permissions based on IP Addresses
• Site Access and Security

System's Features 11

• Custom Features
• Expert Management - How to Configure
• Task Management Feature - How to Configure
• Join Request - How to Configure
• Adoption Feature - How to Configure

View all 11

Workflow Settings 10

• What to do when the workflow setting page is empty/blank/missing
• Workflow Settings Course
• What is the Clarification state?
• Why can't I delete a field or state?
• Kanban Workflow Management

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Performance 1

• What to check if you encounter high loading pages times