Support Center

Role System Admin Subsystem Admin Tenant Admin How role is given From the user's profile page/edit mode From the Subsystem Setting page -- ...

Sysadmins have the ability to manually edit an account's role. This can be useful if you need to manually update or change a role for a user.  Tenant a...

Understanding and managing roles within our system is essential for ensuring users have the appropriate permissions and access levels. Here, we'll ex...

The role of Category Manager can be used when there is a need to specific users based on the idea's selected category per campaign. This is done in ...

These videos focus on the Role Management and Auto-User Assignment feature. It overviews the creation and assignment of user roles within the system. 

Overview We’re excited to introduce a new feature that provides greater flexibility in managing roles at the campaign level. This update is especially usef...

In some cases, the Subsystem admins are automatically assigned to a role even if they were not explicitly assigned via configuration. This happens because ...

Overview In some workflow configurations, users may need to assign a specific role while an idea is in a certain state. If the option to assign a role does...