General Information

Site Access and Security
Data security is at the forefront of our prioritization when it comes to our customers. We understand that data is very important, and the need to keep that...
Fri, 4 Aug, 2023 at 6:32 PM
Why do my images appear cropped on the Homepage?
By design of the site, the images in the Homepage widget and News widgets will appear slightly cropped. The widgets themselves are designed to zoom in on th...
Fri, 28 Jul, 2023 at 11:17 PM
How can a user change their password?
Users have the ability to manually change their password.  From within their profile page, select the "User Edit" button. Users can set ...
Fri, 28 Jul, 2023 at 11:17 PM
Idea navigation page numbers
When searching for ideas, the total number of ideas will appear at the top of the screen.  The numbers themselves depend on the context of the search. If s...
Fri, 21 Jul, 2023 at 4:49 PM
Modifying the Welcome Screen
If you have multiple user types (ex.: Internal SSO and External Visitors), you can configure a welcome screen to give all users an easy to navigate landing ...
Fri, 27 May, 2022 at 3:53 PM
Maximum upload size and supported file types
The maximum size for all uploads is 50MB. This includes videos, images, and PDFs. The default file types that can be uploaded are as follows: Images: *...
Mon, 7 Mar, 2022 at 11:09 PM
Image Size Dimensions Recommendations and Resolutions
Qmarkets makes use of images in various ways across platform. While some image sizes are fixed, many are dependent on viewers screen size. In those cases, i...
Wed, 18 Oct, 2023 at 6:27 PM
After being modified, the idea is not automatically translated again
Customers having the premium feature "Google Translate" activated on a multi-language platform, enjoy automatic idea translation by Google transla...
Thu, 13 Jul, 2023 at 6:54 PM
Ideas/Campaigns/submission form/workflow Translations
Qmarkets supports multi-language systems, using the translation tool under settings. You might encounter use cases it seems the translation doesn't work...
Tue, 13 Feb, 2024 at 9:49 PM
What is contextual search and how is it implemented with Qmarkets
Traditional keyword-based search technology only focuses on keyword matching when fetching results.  Qmarkets is using contextual search, a more advanc...
Mon, 30 Mar, 2020 at 11:22 AM