Support Center

These below videos cover the initial creation and management of a campaign.  It highlights how to create a new campaign, as well as managing the idea workfl...

Campaign managers can use an auto-scheduler to transition their campaign through the campaign workflow states. Any or all campaign workflow states can be au...

This video covers the campaign lifecycle, promotion of a campaign, and the setup of the campaign scheduler. It provides a detailed overview of how to launch...

Once closing the campaign (or when there is a competition phase), it is crucial and valuable to emphasis the outcomes and achievements to the campaign commu...

As as Sysadmin, the system allows you to delete campaigns. Once deleted, all ideas, comments, votes, etc. within the campaign will also be deleted from the ...

This video overviews the process on how to complete an expert review. It highlights which users will receive the tasks and the various sections throughout t...

Campaigns are accessible to their audience even when they are close. However, when a campaign is no longer in the "Open for Submission" state it i...

Using clustering  is a great way to understand what the main topics are within a specific campaign/challenge based on the content that was submitted. Recogn...

The list of users that belong to the campaign audience can be viewed and exported via the campaign settings menu by the campaign manager, To do that, fo...

Overview This feature provides greater flexibility in managing roles at the campaign level. This update is especially useful for systems with multiple role...