Support Center

This video overviews the initial creation and management of a campaign. It highlights how to create a new campaign, as well as managing the idea workflow, i...

This video covers the campaign lifecycle, promotion of a campaign, and the setup of the campaign scheduler. It provides a detailed overview of how to launch...

Campaign managers can use an auto-scheduler to transition their campaign through the campaign workflow states. Any or all campaign workflow states can be au...

Draft - in order to be able to test the campaign settings.  Ideas can be submitted by: campaign managers, tenant admins and sysadmins. Open for Subm...

This video overviews the process on how to complete an expert review. It highlights which users will receive the tasks and the various sections throughout t...

The logic that determines on what campaign page a user will land (when clicking the campaign title/picture in various locations in the system OR when clicki...

As as Sysadmin, the system allows you to delete campaigns. Once deleted, all ideas, comments, votes, etc. within the campaign will also be deleted from the ...

The list of users that belong to the campaign audience can be viewed and exported via the campaign settings menu by the campaign manager, To do that, fo...

Once closing the campaign (or when there is a competition phase), it is crucial and valuable to emphasis the outcomes and achievements to the campaign commu...

Different users might notice different behavior when being directed to a specific campaign/challenge page. Whether if by clicking on "View all ideas&q...